Account & login
Trouble signing in or updating account details? Describe the issue and any error message.
Support
Help when you need it.
Find answers about your account, verification, meetups, safety, and account deletion.
What can we help with?
Verification
If a verification decision is pending or rejected, use the app instructions or contact support. Do not email identity documents.
Meetups & chat
Check whether a request was accepted; chat becomes available after a confirmed meetup.
Reporting & blocking
Use in-app reporting and blocking for harmful behaviour whenever possible.
Account restrictions
If your account is suspended or banned, contact support to request a review or clarification.
Account deletion
Use our secure public account deletion flow even if you cannot sign in.
Contact our support team
Use this email for technical questions, account restrictions, privacy requests, and follow-ups. Please allow time for a response; immediate assistance is not guaranteed.
Help us understand your issue
- Tell us what happened, the approximate time, and what you expected to happen.
- Include your device type and app version when relevant.
- For account questions, contact us using the email associated with your Stood Up account when possible.
- Never email passwords, sign-in codes, payment credentials, or unredacted identity documents.
Safety and emergencies
Use in-app reporting for concerning conduct. For immediate danger or an emergency, contact local emergency services first. Stood Up support is not an emergency response service.
Want to delete your account?
Our public account-deletion page lets you request an email verification link and confirm deletion securely.
Go to account deletion